Solution 4: Duplicate or extend your display onto your external display Adjusting this setting may produce better results.įollow the instructions in the display's manual or check the manufacturer's website. Most external displays have an on-screen menu that adjusts the port version used by the display. Solution 3: Check the port version setting on the external display Note: Common video input settings include VGA, DVI, DisplayPort, HDMI, Input, and Source. For example, if you’re using a DisplayPort connection to an external display, that display must be set to recognize DisplayPort as the video input signal. If you’ve connected your Surface to an external display, make sure your external display is set to the current port. Solution 2: Check the video input settings Solution 8: Try the adapter on a different external displayįor another possible quick solution, unplug your monitor from the power outlet and then plug it back in. Solution 7: Change the supported resolution and refresh rates Solution 4: Duplicate or extend your display on the external screen Solution 1: Power reset your external display If you have problems connecting your Surface to a TV, monitor, or projector, try these solutions to identify the issue. Open Windows Update Troubleshooting solutions To find out how, see Install Surface and Windows updates. Often, downloading and installing the latest updates for Windows and your Surface will fix many issues.
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